Privacy Policy
How RIXL collects, uses, and protects your personal information when you use our content delivery platform and services.
How RIXL collects, uses, and protects your personal information when you use our content delivery platform and services.
Last Updated: September 2025
This Privacy Policy explains how RIXL Inc. ("RIXL," "we," "us," or "our") collects, uses, and protects your personal information when you use rixl.com and our media optimization platform. We are committed to maintaining your privacy and ensuring transparent data practices.
By using our services, you agree to this Privacy Policy.
Data you directly share with us. We collect information you provide directly to us, including:
Data gathered during your use of our services. When you use our Services, we automatically collect:
Technologies that enhance your experience. We use cookies and similar technologies to:
You can control cookie preferences through your browser settings.
We use the information we collect to:
Provide and Improve Services
We do not sell your personal information. We may share it only in the following circumstances:
Trusted partners who help operate our services. We work with trusted third-party service providers who help us operate our Services, including:
These providers are contractually obligated to protect your information and use it only for the services they provide to us.
When required by law or for protection. We may disclose your information when required by law or to:
In case of corporate changes. If RIXL is involved in a merger, acquisition, or asset sale, your information may be transferred as part of the transaction. We will notify you of any change in ownership or control.
Only when you explicitly agree. We may share your information for other purposes only if you have provided your explicit consent, which can be withdrawn at any time by contacting us.
We implement industry-standard security measures to protect your information, including:
We use robust security measures, but no method of transmission or storage is completely secure. We cannot guarantee absolute security. If a major security incident occurs, we will notify you promptly.
We retain your information only as long as necessary to:
If you delete your account, we will remove or anonymize your personal information within a reasonable timeframe, unless we are legally required to retain it.
Depending on your location, you may have the following rights regarding your personal information:
Get your data.
Keep data accurate.
Remove your data.
Control communications.
Control how we use your data.
To exercise these rights, contact us at privacy@rixl.com. We will respond to your request within 30 days.
RIXL operates globally and may transfer your information to other countries. We implement safeguards for international transfers, such as standard contractual clauses, adequacy decisions by authorities, or other approved legal methods.
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from anyone under this age. If you become aware that a child has provided us with personal information, please contact us so we can remove it.
We reserve the right to update this Privacy Policy periodically. We will notify you of any material changes by:
Your continued use of our Services after any changes constitutes acceptance of the updated Privacy Policy.
If you have questions about this Privacy Policy or our privacy practices, please contact us:
For privacy-related inquiries.
Email: privacy@rixl.com
Support: Available through your account dashboard
For EU residents.
Email: dpo@rixl.com
For EU residents, you may also contact our Data Protection Officer for specific GDPR-related questions.
Our business address.
Company: RIXL Inc.
Address: 147 QUIGLEY BLVD, HISTORIC NEW CASTLE, DE 19720, USA
Business Hours: Monday - Friday, 9 AM - 6 PM PST
For formal correspondence and legal notices.