Acceptable Use Policy
Guidelines for the appropriate use of RIXL's media optimization platform and services.
Guidelines for the appropriate use of RIXL's media optimization platform and services.
Last Updated: September 2025
This Acceptable Use Policy outlines permitted and prohibited uses of RIXL's media optimization platform and services, as described in our Terms of Service.
By using our services, you agree to comply with this Policy. Violations may result in suspension, termination, or other actions.
You may use our Services for legitimate business or personal purposes, including:
Transform and enhance your content.
Distribute your media globally.
Build with our platform.
The following activities are strictly prohibited and may result in immediate account suspension or termination.
Content and activities that violate laws.
We cooperate with law enforcement and may report illegal activities.
Content that poses security risks.
Security violations result in immediate account termination and may be reported to authorities.
Respect for IP rights.
We respond to valid DMCA takedown notices and protect intellectual property rights.
Content that violates community standards. Upload, process, or distribute content that is:
Content moderation is enforced through automated systems and manual review.
Misuse of our services and systems.
Platform abuse may result in rate limiting, account suspension, or legal action.
Unauthorized commercial use.
Contact us for partnership opportunities or authorized competitive analysis.
Respect for privacy rights.
Privacy violations are taken seriously and may result in legal consequences.
How we detect violations. We do not actively monitor all content, but reserve the right to review content uploaded to our Services.
Our monitoring includes:
We use industry-standard content detection technologies to identify potential violations.
How to report policy violations. If you become aware of any violations of this Policy, please report them to:
Email: abuse@rixl.com Support: Through your account dashboard Response Time: Within 24-48 hours
All reports are investigated promptly and confidentially.
Consequences of policy violations. Violations of this Policy may result in:
Serious violations may result in immediate account termination without prior warning.
You must ensure that your use of our Services complies with all applicable local, state, national, and international laws.
Industry-specific regulations relevant to your business
Data protection and privacy laws (GDPR, CCPA, etc.)
Content licensing and copyright requirements
You must be at least 18 years old to use our Services
If you are under 18, you must have parental consent
You may not use our Services to collect data from children under 13
Our services may not be available in all jurisdictions. You are responsible for compliance with local laws and regulations.
You retain ownership of content you upload to our Services
You are responsible for ensuring you have the rights to all uploaded content
You must respect the privacy rights of individuals in your content
Our processing of your content is governed by our Privacy Policy
You are responsible for obtaining the necessary consents for data processing
You must comply with applicable data protection regulations
We may update this Acceptable Use Policy periodically. Changes will be communicated through:
Email notification to registered users
Notice posted on our website
Updates to our documentation
By continuing to use our Services after these changes, you agree to the updated Policy.
For questions about this Acceptable Use Policy or to report violations:
Report policy violations.
Email: abuse@rixl.com
Response Time: Within 24-48 hours
For reporting violations of this Acceptable Use Policy, including inappropriate content or platform abuse.
Policy and legal inquiries.
Email: legal@rixl.com
Response Time: Within 2-3 business days
For questions about this policy, legal compliance, or terms clarification.
Account and technical support.
Support: Available through your account dashboard
Email: support@rixl.com
Response Time: Within 24 hours
For general account support, technical assistance, and policy guidance.
This Acceptable Use Policy supplements and is incorporated into our Terms of Service. In the event of a conflict, the Terms of Service shall take precedence.
This Acceptable Use Policy is effective as of the date last updated above.